A : We confirm all of our cameras are with 1 year Warranty Guarantee. In case of any defective within 1 year, we will follow either one of following 2 choices:
1) For less technical problem, like defective IR led board / broken glass. We would like your company to show us proof of defective, then we will send new parts for your replacement with next order.
2) For more technical problem, we will replace new units for you. when you send back defective units, freight in your company’s account. when we receive, we will send back new units to your company, freight in our company’s account.